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What happens in the event that you need to cancel your cake order?

 

The detailed specifications provided for your cake are aimed at consolidating all necessary information in one place, including the cancellation terms, aligning with your consumer rights as stipulated by law and best practices.

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Consumer protection laws safeguard both you as a consumer and me as a business from undue losses. Opting for an earlier cancellation is advantageous, as it involves less work on my part and allows more time to potentially secure an alternative booking for the specified date. If no special ingredients have been ordered, and no work has commenced, with ample time for rescheduling, the refund will generally be based on the administrative time invested, roughly equating to the deposit amount. However, as the cancellation approaches the scheduled date, the likelihood of a substantial refund diminishes.

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In the event of a last-minute cancellation, where all the work has been completed, a refund may not be feasible. Yet, you still have the option to receive the cake. If I manage to resell the cake, any proceeds from the sale could potentially be returned to you.

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These cancellation policies apply universally, regardless of the reason, without any separate provisions for cancellations related to circumstances such as those arising from COVID. It is essential to note that in cases where cancellations result from legal restrictions, such as lockdowns, the guidance from the CMA is explicit: a substantial portion, if not all of the payments should be refunded.

Contact

​Lansbakery

+44 7883388483
lansbakeryuk@gmail.com

Opening Hours

Mon - Sat: 9 am - 6 pm
​Sunday.  : 10am - 6 pm

EAT IN AND TAKE AWAY

Address

75 OLD Christchurch Road, 

Bournemouth, BH1 1EW

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